These four areas aren't just a graph, they are one of the deepest insights you can have on your staff's ability do their job, and do it to its maximum effectiveness.  You've done your market analysis, your SWOT assessments, your trend research and found your perfect customer to market to.  Yet how much do you know about your staff?  If you could change one thing in their daily work activity that increased their productivity by 30% or more, would that be worth it to your business?  If you found out that you could increase your businesses's profits just by switching tasks between employees, would it be worth it to your business to find out how?  Want to find a way to create an environment that works and cuts down on conflict, resolves issues faster, and has everyone working at their peak potential?  Then you need to know what this graph means, and you need to know NOW.